Through our patient-centered approach, comprehensive services, collaboration, education, and commitment to continuous improvement, United Diagnostic Services aims to make a positive impact on the lives of our patients and the communities we serve.
Our End-to-End Process: Frequently Asked Questions (FAQs)
At United Diagnostic Services, we understand that your health is your most valuable asset. That’s why our approach revolves around providing comprehensive, patient-centered care that prioritizes your well-being above all else.
How do I get started with the screening program?
To get started, schedule a Zoom meeting with UDS for an overview and discuss the program details.
How will the department's members be informed about the screening?
An initial teaser email will be sent to gauge interest, followed by an official screening announcement sent to all members about eight weeks prior to the screening. Members can then schedule appointments online.
Will there be any educational presentations about the screening?
Yes, the diagnostic service provider can provide educational presentations for department members either in-person or via Zoom.
Who will handle the scheduling of individuals for the screening event once it is announced?
The UDS team will handle all aspects of scheduling individuals for the screening event, managing the appointment booking process and ensuring a smooth scheduling experience for participants.
How is the setup process handled?
The UDS team will set up the room and equipment a day before the start date.
How many screenings can be performed in one day? What is the typical schedule?
The UDS team can perform 15 screenings in one day, each taking about 30 minutes. The regular daily schedule is from 7:00 am to 3:00 pm, but it can be adjusted if necessary.
When can members expect their screening reports?
All unremarkable screening reports will be mailed within 7 business days.
How will members be informed if they have abnormal results?
Medical providers from the diagnostic service will call all members with abnormal results to review the findings and educate them on their health status before emailing the reports.
Will there be a report summarizing the screening results for the department?
Yes, the UDS team will produce an aggregate data pathologies report and schedule a time to present it to the department’s board.
How frequently is it recommended for department members to undergo these screenings?
It’s recommended that these screenings be conducted every two to three years to ensure the continued health and well-being of department members.
Can recruits benefit from these screenings?
Yes, new recruits can greatly benefit from these screenings as it helps establish a health baseline for future assessments.
Are retired members and their spouses eligible for these screenings?
Yes, retired members and their spouses can also participate in these screenings to monitor their health status post-retirement.
How is the negotiation for services and pricing handled with Unions or Departments?
Negotiation for services and pricing with Unions or Departments is handled individually, depending on their preferred financial model. This may involve going through an RFP (Request for Proposal) process, exploring department subsidies, or employing a self-paid model.
What measures are taken to ensure the privacy of screening results?
UDS complies with HIPAA (Health Insurance Portability and Accountability Act) regulations to ensure the privacy of screening results. Results are delivered only to the individual member, maintaining strict confidentiality and privacy standards.
Does UDS provide any other medical services?
Yes, UDS provides a range of additional medical services, including complete occupational physicals with X-ray, stress tests, stress echo, low-dose chest CT scans, and CT calcium scoring tests. These services can further enhance the comprehensive health assessment and evaluation UDS offers.
UDS Service Coverage
Medical Program (NFPA1582) – available nationwide.
“We are committed to helping individuals lead healthy and fulfilling lives.”
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At United Diagnostic Serices, we provide public safety professionals with data-driven results tailored to their individual needs. Additionally, we deliver aggregate results to department leadership, enabling them to make informed decisions that enhance overall performance. This collaborative approach empowers individuals to maintain optimal health and supports departmental policies and programs.
Our comprehensive and cost-effective health and wellness programs are specifically designed to address the unique needs of first responders. We understand the impact that age and length-of-service have on their physical, behavioral, and operational health. Our aim is to provide tailored solutions that optimize their overall well-being and ensure their continued fitness for duty.