Our Approach

Through our patient-centered approach, comprehensive services, collaboration, education, and commitment to continuous improvement, United Diagnostic Services aims to make a positive impact on the lives of our patients and the communities we serve.

Our End-to-End Process: Frequently Asked Questions (FAQs)

At United Diagnostic Services, we understand that your health is your most valuable asset. That’s why our approach revolves around providing comprehensive, patient-centered care that prioritizes your well-being above all else.

When and where will the screening services be conducted?

The day, time, and location for the screening services will be confirmed once the diagnostic service provider offers available date ranges.

How will the department's members be informed about the screening?

An initial teaser email will be sent to gauge interest. Following this, an official screening announcement will be sent to all members about eight weeks prior to the screening. Members can then start scheduling appointments online.

Will there be any educational presentations about the screening?

Yes, the diagnostic service provider can provide educational presentations for all department members either in-person or via Zoom.

How is the setup process handled?

The diagnostic service provider’s team will set up the room and equipment a day before the start date. Wifi access is requested for the location as a redundancy to their own internet access.

How many screenings can be performed in one day? And what is the typical schedule?

The diagnostic service provider can perform 15 screenings in one day, with each screening taking about 30 minutes. The regular daily schedule is from 7:00 am to 3 pm, but this can be adjusted if necessary.

When can members expect their screening reports?

All unremarkable screening reports will be mailed within 7 business days.

How will members be informed if they have abnormal results?

Medical providers from the diagnostic service will call all members with abnormal results to review the findings and educate them on their health status before mailing the reports.

Will there be a report summarizing the screening results for the department?

Yes, the diagnostic service provider will produce an aggregate data pathologies report and schedule a time to present it to the department’s board.

How frequently is it recommended for department members to undergo these types of screenings?

It’s recommended that these types of screenings be conducted every two to three years to ensure the continued health and well-being of department members. Regular screenings can help detect potential health issues early, allowing for more effective treatment and management.

Can recruits benefit from these screenings?

Absolutely, new recruits can greatly benefit from these screenings. It helps to establish a health baseline which can be useful for future health assessments.

Are retired members and their spouses eligible for these screenings?

Yes, retired members and their spouses can also participate in these screenings. It’s an excellent way to keep track of their health status post-retirement.

“We are committed to helping individuals lead healthy and fulfilling lives.”

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Data-Driven Results

At United Diagnostic Serices, we provide public safety professionals with data-driven results tailored to their individual needs. Additionally, we deliver aggregate results to department leadership, enabling them to make informed decisions that enhance overall performance. This collaborative approach empowers individuals to maintain optimal health and supports departmental policies and programs.


Our comprehensive and cost-effective health and wellness programs are specifically designed to address the unique needs of first responders. We understand the impact that age and length-of-service have on their physical, behavioral, and operational health. Our aim is to provide tailored solutions that optimize their overall well-being and ensure their continued fitness for duty.

Who we work with

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